Staff Customer Care Specialist - Bali

Ella Skin Clinic · 📍 Bali, Indonesia · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 3500000 - 4000000
Ella Skin Clinic is looking for a dedicated Staff Customer Care Specialist to join our team in Bali. As a Staff Customer Care Specialist, you will be the first point of contact for our customers, providing excellent service and support. This role is perfect for someone who is passionate about customer service and wants to make a difference in the beauty industry.

📋 Tanggung Jawab Pekerjaan

Answering customer inquiries via phone, email, and chat.,Providing information about our products and services.,Assisting customers with their orders and ensuring a smooth shopping experience.,Resolving customer complaints and issues in a timely and professional manner.,Maintaining accurate and up-to-date customer records.,Assisting with promotional activities and events.,Collaborating with other departments to ensure customer satisfaction.,Providing feedback to the team on customer interactions and experiences.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Marketing, or a related field.,Minimum of 1-2 years of experience in customer service or a related role.,Excellent communication and interpersonal skills.,Strong problem-solving and decision-making abilities.,Proficiency in English and Bahasa Indonesia.,Familiarity with CRM software is a plus.,Ability to work in a fast-paced and customer-focused environment.,Passionate about the beauty industry and customer satisfaction.

🛠️ Keahlian

Customer serviceCommunicationProblem-solvingCRM softwareMultilingualTeamworkAdaptability
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